Support

Support Solution: 24/7, 365 days per year

  • Remote Management System
    This system enables continuous monitoring of system errors, along with auto-diagnosis of the system and software version.
  • 24/7 Call Center
    The customer support center operates 24/7, 365 days per year to quickly respond to clients’ problems.
  • Upgrade Service
    Samsung helps clients use the latest products through optional detector upgrades, along with hardware and software upgrades that are either free of charge or provided through a cost of charge service, depending on the agreement terms and conditions.
  • Service Offering
    Samsung offers clients the flexibility to choose service support that fits any budget by allowing them to select the coverage to meet their unique requirements.
Samsung Value Care Service