For Administrators

Samsung delivers

Enchanced Operations

Downtime costs money

Samsung minimizes downtime with 24/7/365 customer support, preventative maintenance, and engineers available nationwide

Remote Maintenance System (RMS) drastically reduces unexpected breakdowns

  • Auto-diagnosis
    Provides auto-diagnosis of errors by monitoring system history and error information
  • Auto-alarm
    Informs when a part needs to be replaced
Remote Maintenance System

24/7 Call Center

  • The customer support center operates 24/7, 365 days per year in order to quickly respond to clients’ problems.

On-Site Service

  • Nationwide service engineers provide systematic service and advanced technical support.
Call Center and On-site Service