Downtime costs money
Samsung minimizes downtime with 24/7/365 customer support, preventative maintenance, and engineers available nationwide. Administrators can take advantage of remote maintenance system (RMS), drastically reduced unexpected breakdowns, 24/7 call center, and on-site service.
Nationwide service engineers provide systematic service and advanced technical support.
Remote Maintenance System (RMS) drastically reduces unexpected breakdowns
Provides auto-diagnosis of errors by monitoring system history and error information
Informs when a part needs to be replaced
24/7 Call Center
- The customer support center operates 24/7, 365 days per year in order to quickly respond to clients’ problems.
- Nationwide service engineers provide systematic service and advanced technical support.